Under new rules governing many retail investment recommendations, firms may be considering technology solutions to connect and integrate disparate processes and systems.
Investment management firms have implemented new retail sales practices under Regulation Best Interest (Reg BI) amid challenging economic and workplace conditions prompted by COVID-19. As financial professionals deliver services to retail customers in observance of the new regulatory requirements, many are identifying ways the experience can be improved using technology.
“Many firms were not able to incorporate the desired technology enhancements to the investment recommendation life cycle under Reg BI in light of a tight timeline to